Resume
Experience
2016-2021
Communications Manager
Atlantic Merchant Services of Hampton Roads
Virginia Beach, VA
As the sole Communications personnel for AMS of Hampton Roads, my job encompassed all functions of corporate communication. I built and designed our website, developed and managed our multi-platform social media presence. I created and implemented an in-depth communication strategy that contributed significantly to clientele growth and client retention.
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Over an eight-month period of strategy implementation, our client base grew by 30%, with 85% of our preexisting clients reporting positive feedback as opposed to 50% prior.
2019
RESEARCH INTERN
School of Communication
East Carolina University
Our team of four students and professor/mentor worked to develop and present original research regarding the treatment of race in global communications practices, using the H&M racism scandal as our primary case study of reference.
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I oversaw qualitative research for the group, and also designed a number of survey questions used in our quantitative research. Using our findings, I formulated the structure and bulk of our research writing. I designed the poster used at our conference presentation.
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Education
2016-2019
East Carolina University
Bachelor of Science
Greenville, North Carolina
In my three years at East Carolina, I earned a B.S. in Public Relations with a minor in Political Science and Film Studies.
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I was fortunate to be able to spend a semester abroad in Certaldo Alto, Italy. Just an hour train ride from Florence, I was able to learn art history and photography in one of the world's most beautiful places.
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In 2018, I joined the National Society for Leadership and Success.
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2021- PRESENT
AMERICAN UNIVERSITY
MASTER OF ARTS
Washington, D.C.
I am currently working on my Master of Arts in Strategic Communication from American University through their online program .
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My projected completion of the program is October 2022, and I will graduate with a concentration in Digital Strategy and Analytics.
Professional skillset
Growth Mindset
Strategic Communication
Teamwork & Collaboration
Technical Expertise: Google Analytics, Meltwater, Hootsuite, Excel, and Adobe Creative Suite
Languages
English (native)
Italian (proficient)
Spanish (proficient)